Rental Housing: Multifamily Management
Recognizes outstanding innovation in asset management or compliance monitoring practices in affordable rental housing.
Judging Criteria
Rental Housing entries will be judged on the degree to which they:
- Are innovative
- Are replicable
- Respond to an important state housing need
- Demonstrate measurable benefits to HFA targeted customers
- Have a proven track record of success in the marketplace
- Provide benefits that outweigh costs
- Demonstrate effective use of resources
- Effectively employ partnerships
- Achieve strategic objectives
If you have questions, please email awards@ncsha.org or call 202-624-7710.
2023 Winner
Kentucky Housing Corporation
2023 Entries
Illinois Housing Development Authority:
Compliance Connection
IHDA Compliance Connection led to the immediate elimination past delays for contingent compliance efforts including monitoring, scheduling, and initiation. Engagement with the web-based tool based on site metrics has been higher than expected and Asset Management staff have consistently report fewer year-over-year compliance issues with more on-time and complete compliance submissions.
Kentucky Housing Corporation:
SMS Inspection Reminder Program
After multiple HCV tenants missed their routine inspection appointments, Kentucky Housing Corporation took action. Instead of relying on paper notices alone, KHC implemented a multi-prong approach, sending tenants a letter in advance, an email the week of the inspection and a text message all directing tenants to a web page with information about the process. As a result, missed appointments have dropped and more tenants are informed about and comfortable with the inspection process.
