Management Innovation: Human Resources

Recognizes outstanding innovation in human resources management to strengthen agency operations and achieve strategic objectives.

Judging Criteria

Management Innovation entries will be judged on the degree to which they:

  • Are innovative
  • Are replicable
  • Respond to a management challenge or opportunity
  • Achieve measurable improvements in agency operations
  • Provide benefits that outweigh costs
  • Demonstrate effective use of resources
  • Achieve strategic objectives

If you have questions, please email awards@ncsha.org or call 202-624-7710.

2020 Winner

Minnesota Housing

2020 Entries

Idaho Housing and Finance Association:
Making the Best Impression – Impactful On-Boarding

On-boarding new hires in a thoughtful, professional, and phased approach sets the tone for what they think about having said "yes" to joining your company. Beyond words, it shows them how much employees are valued and sets the tone for their future engagement and fulfillment with their job. At IHFA, we have high employee engagement and low turnover and the on-boarding process sets that tone early in one's career.

Kentucky Housing Corporation:
Wow Wheel Wednesdays

After a nearly decade-long restructuring, including massive cuts, the threat of a pension overhaul, several changes in leadership and a shift in corporate culture, Kentucky Housing Corporation's morale was at an all-time low. A task force of staff “influencers” formed to devise ways to engage staff and excite them about coming to work.

Minnesota Housing:
The Daily

The Minnesota Housing's Communications Team has sent all-staff emails every weekday since telework was initiated on March 16. The Daily features Commissioner Ho and guests. The Daily is an opportunity for agency leaders to speak directly to all staff on a daily basis, explaining new Executive Orders and how they relate to Minnesota Housing staff, and delivering morale-boosting messages recognizing how hard this new telework environment is on so many.

Rhode Island Housing:
Supporting Our Team While Fulfilling Our Mission

As the COVID-19 health crisis impacted companies across the globe, this HFA successfully transitioned to remote work. Our Human Resources team’s ability to quickly develop a comprehensive engagement and communication effort helped inform and support staff, kept them safe, and provided the tools and resources needed to succeed in their jobs.

Vermont Housing Finance Agency:
Vermont Housing Fellow Program

The Vermont Housing Finance Agency (VHFA) recognizes the many benefits of having a diverse staff. Yet recruiting new talent can be a challenge. In response, VHFA launched the Vermont Housing Fellow Program in an effort to bring underrepresented groups into the affordable housing industry. The program brings graduate students to VHFA for a semester-long, paid position, helping VHFA complete important tasks while providing the students with valuable professional development opportunities.

Wyoming Community Development Authority:
WCDA Succession Plan

With an aging workforce WCDA had the need to create a succession plan that would fit our needs. We wanted to take a multifaceted approach through identifying potential leaders, developing a comprehensive training program, and creating continuity amongst staff through documented procedures.