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Resource Center

Looking for talking points or FAQs to prepare for a meeting on Capitol Hill? A copy of NCSHA’s annual Factbook? Housing research and analysis? A presentation from a recent conference to share with a colleague? A reference guide for Housing Credit, HOME, MRBs, or Section 8 program administration? You’ve come to the right place: The NCSHA Resource Center is your source for this important information and much more. Refer to the right sidebar to see resource categories or use the search bar to search resources by topic.

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Emergency Housing Assistance Updates


Illinois Housing Development Authority | Saving Illinois Communities

Land banks are gaining traction as an effective solution to attract reinvestment and redevelopment to regions hit hardest by blight. But despite an acute need for investment and a high rate of vacancies, startup costs and a lack of operational experience prevent many communities from realizing the benefits of this tool. Recognizing this unmet need, IHDA launched the Land Bank Capacity Program to provide start-up funding and technical assistance to create land banks in underserved communities.

District of Columbia Housing Finance Agency | Reverse Mortgage Insurance & Tax Payment Program

The Reverse Mortgage Insurance and Tax Payment Program (ReMIT) advances the District of Columbia Housing Finance Agency’s (“DCHFA” or “the Agency”) mission by providing financial assistance targeted toward senior citizens that have obtained reverse mortgages in Washington, D.C. and are at risk of foreclosure as a result of overdue property taxes, insurance bills, and/or condominium fees or homeowners association fees.

Arizona Department of Housing | COVID-19 Rental Eviction Prevention Assistance Program

As the COVID-19 emergency began to impact employment, the Arizona Department of Housing swiftly stood up a Rental Eviction Prevention Assistance program with $5M in funding provided by the State Housing Trust Fund. The Department implemented a paperless product by utilizing an existing system and worked with Community Action Agencies to administer the program. Renters struggling to pay rent as a result of COVID-19 can apply for up to $2K per month in rental assistance, paid to the landlord.

Wisconsin Housing and Economic Development Authority | WHEDA COVID-19 Response

The Wisconsin Housing and Economic Development Authority (WHEDA) started its adjusted operations model due to COVID-19 on March 16, 2020. In response to the pandemic, the Authority established new communications, policies, and procedures to assist its employees, homebuyers, renters, affordable housing providers, partners, and other constituents throughout the COVID-19 crisis.

Rhode Island Housing | Going L.E.A.N. To Innovate During a Pandemic

A global pandemic and the challenges it would create, compelled RIHousing to develop an award-worthy effort to develop creative ways to administer our programs and serve residents. From a comprehensive communications and outreach campaign, to the development of new policies and protocols for conducting MORs, this HFA has been able to overcome the obstacles created by the pandemic while meeting the growing needs of Rhode Islanders.

Oregon Housing and Community Services | COVID-19 Three Lessons in Organizational Resilience from Oregon

Oregon Housing and Community Services (OHCS) launched an innovative agency-wide approach to combat the impact of the coronavirus pandemic by quickly re-deploying existing resources to address urgent needs, thoughtfully designing programs to make the most impact with federal Coronavirus Aid, Relief and Economic Security (CARES) Act funds, and leading legislative advocacy that secured new state and federal resources for housing stabilization and homelessness programs.

New Mexico Mortgage Finance Authority | Staying Connected

When MFA was given less than 24 hours to send the majority of staff home to work, the organization had to ramp up quickly to expand the existing small telecommuting program. Then the question became: How do we keep staff engaged to their work and each other while we're physically separated? The strategies MFA employed allowed employees to connect in a very meaningful way and kept the work process flowing smoothly.

New Jersey Housing and Mortgage Finance Agency | Foreclosure Mediation Assistance Program COVID-19 Expansion

On March 19, 2020, New Jersey Governor Phil Murphy and the New Jersey Housing and Mortgage Finance Agency expanded the Foreclosure Mediation Assistance Program (FMAP) to include renter and pre-foreclosure counseling to address hardships caused by COVID-19.

Minnesota Housing | PBCA Process Remodel

The Housing Management Officer Project Based Contract Administration (HMO PBCA) team implemented a remodel project to address management and occupancy review (MOR) requirements and how those requirements were being met. The remodel work aimed to include process improvement with supporting technology. The project was needed in order to review and update the previous paper heavy processes that were inefficient, confusing, and time consuming for both agency staff and customers.

MaineHousing: We Can’t Go Back | MaineHousing’s COVID-19 Response Efforts

COVID-19 highlighted and exacerbated Maine’s housing challenges. MaineHousing’s innovative spirit and our quick ability to develop and mobilize programs helped Maine avert far more devastating COVID-19 consequences. Our new programs include our COVID-19 Rent Relief Fund and a package of programs designed to help Mainers who are homeless.