Management Innovation: Internal Operations

Recognizes outstanding innovation in internal operations management to strengthen agency operations and achieve strategic objectives.

Judging Criteria

Management Innovation entries will be judged on the degree to which they:

  • Are innovative
  • Are replicable
  • Respond to a management challenge or opportunity
  • Achieve measurable improvements in agency operations
  • Provide benefits that outweigh costs
  • Demonstrate effective use of resources
  • Achieve strategic objectives

If you have questions, please email awards@ncsha.org or call 202-624-7710.

2017 Winner

Minnesota Housing

2017 Entries

California Housing Finance Agency:
Change the Plan, Not the Goal

Through innovation, CalHFA management brought more accountability, measurability, and efficiency to our Strategic Business Plan.

Connecticut Housing Finance Authority:
HFA Data Interchange

Daily data interchange between two HFAs minimizing labor and communication while measurably improving operations.

Indiana Housing and Community Development Authority:
Disturbing the Sounds of Silence: Stakeholder Engagement in the Strategic Planning Process

A strategic planning process using facilitated SWOT sessions for staff, partners, board members, and executives.

MassHousing:
MassHousing's MBE/WBE Diverse Business Organizations

MassHousing works to create business opportunities for minority and women-owned businesses.

Minnesota Housing:
Multifamily Remodel: Current. Clear. Collaborative.

Transformation of our multifamily division through process improvement to achieve current, clear, and collaborative results.

Rhode Island Housing:
Joint Opening of the Section 8 Wait List

Partnerships, innovative strategies, and technology result in wait list opening of unprecedented ease and success.

Wisconsin Housing & Economic Development Authority:
eWHEDA Financial Portal

WHEDA developed a new, secure online application to help its customers manage their multifamily financing activity.