
Gain helpful tips, tricks and examples for targeting, engaging, and fostering audiences on popular digital platforms. Learn what to do — and more importantly, what not to do — when communicating online with your target audiences. PARTICIPANTS Lisa Ardia, Senior Web Marketing Manager | Rinck Advertising Sarah Bird, Content Director | Rinck Advertising Kathleen de […]
Read More… from Finding Your Audience: Engaging Effectively on Digital Media (AC21)

Data dashboards have become the gold-standard method for program transparency. Industry experts provide quick tricks and tips you can use to set up or improve your dashboards for program design, reporting, and decision-making. Learn how dashboards can serve multiple essential functions, including highlighting program success in Emergency Rental Assistance and Homeowner Assistance Fund programs, communicating […]
Read More… from Data Visualization Tricks and Tips: Dashboards in Action (AC21)

Learn how COVID-19 impacted the ability of issuers to raise needed funds in the bond markets to combat the shortage of affordable rental units in their states. Discuss lessons learned, new solutions, and strategies for improving program resilience. DISCUSSION LEADER Sergei Kuzmenchuk, Chief Financial Officer | Maryland Department of Housing and Community Development PARTICIPANTS Anne Berman, […]
Read More… from A Multifamily Financing Conversation (AC21)

An increasing shortage of affordable, entry-level, single-family homes is one of the biggest issues impacting the housing market today. Explore how HFAs have tackled this challenge head-on in their states by supporting modular home construction, enhancing their home improvement loan products, and expanding partnership opportunities with Habitat for Humanity and other home builders. DISCUSSION LEADER […]
Read More… from Solutions for Increasing the Supply of Single-Family Housing (AC21)

Get up to speed on new policy initiatives and exemplary examples of how to develop permanent supportive housing for vulnerable populations with the new funding sources. Learn how to combine traditional sources, such as the Housing Credit and the Housing Trust Fund, with new funding streams, including American Rescue Plan Act HOME funds. Supportive housing […]
Read More… from Using New Funding Streams to Develop Permanent Supportive Housing (AC21)

How do state HFAs communicate and deliver services and programs to populations who have little or no access to computers, smart phones, or the internet? Who are HFAs partnering with to find solutions? Which solutions are most effective? Get the answers to these questions and more from state HFAs successfully breaching the divide. DISCUSSION LEADER […]
Read More… from Delivering HFA Services Across the Digital Divide (AC21)

Leading members of NCSHA and the Mortgage Bankers Association are collaborating through H-FAST to deliver breakthrough solutions to help more lower-income families become homeowners. Learn what’s been accomplished and what’s ahead in making state HFA single-family mortgage programs more attractive to lenders of all sizes. DISCUSSION LEADER Susan Semba, Executive Vice President, Homeownership Lending | Idaho […]
Read More… from Expanding HFA – Mortgage Lender Partnerships through H-FAST (AC21)

While much of the world returns to pre-pandemic life, the remote office is not going away. During this session, discuss the in-person best practices we used to rely on and how to adapt them to a virtual world, positioning your organization to attract, recruit, and retain the best talent available. PARTICIPANT Tracy McMillan, CEO & […]
Read More… from Onboarding, Training, and Succeeding in a Virtual World (AC21)

HFAs share how they transformed employees’ remote workspaces and created hybrid work models, trained legal staff in house, and developed an internal call center to help small property owners and their tenants apply for emergency rental assistance. DISCUSSION LEADER Phaedra Stoger, Operations Associate/Membership | National Council of State Housing Agencies PARTICIPANTS Myra Carmona, Vice President […]
Read More… from Best of HFAs: Internal Operations (AC21)