
HFAs share how they’ve innovated to engage employees working from home, boost staff morale, implement a student loan debt program designed to improve employees’ financial well being, and make their agency cultures more diverse. DISCUSSION LEADER Phaedra Stoger, Operations Associate/Membership | National Council of State Housing Agencies PARTICIPANTS Myra Carmona, Vice President of Talent and […]
Read More… from Best of HFAs: Human Resources (AC21)

In 2020, state HFAs and their partners learned new lessons about meeting audiences “where they are” — including working or learning remotely. During this session, hear how HFAs adapted their communications tactics, including events, to engage safely with more stakeholders in the first year of the pandemic — and learn which practices they will continue. […]
Read More… from Best of HFAs: Communications (AC21)

Explore the steps HFAs have taken to elevate their lending programs, marketing, data collection, and underwriting to better serve communities of color and other underserved home buyers. Hear how one HFA effectively targeted its resources to increase affordable homeownership opportunities in a struggling community and the resulting positive neighborhood-wide impact. DISCUSSION LEADER Jan Miyagishima, Director, […]
Read More… from Furthering Equity in Homeownership (AC21)

Discuss notable HFA efforts to combat homelessness and finance supportive housing for persons with special needs. DISCUSSION LEADER Donna Spencer, Director of Multifamily/ Supportive Housing and Lending | New Jersey Housing and Mortgage Finance Agency PARTICIPANTS Vicki Farden, Policy Specialist Multifamily Division | Minnesota Housing Steven McDermott, Strategic Planning and Outreach Coordinator | MaineHousing Ben […]
Read More… from Best of HFAs: Special Needs Housing (AC21)

Discuss the issues developers and state HFAs are facing as they navigate siting of rental developments in light of HUD’s new Affirmatively Furthering Fair Housing rule, growing focus on racial equity, new approaches to defining areas of opportunity, and heightened awareness of disaster risk and climate change impact. DISCUSSION LEADER Sean Thomas, Senior Advisor for […]
Read More… from Optimizing Siting for Equitable Development (AC21)

HFA finance executives discuss how they are developing new strategies to further their agencies’ goals to reach more homeowners and renters in their states. DISCUSSION LEADER Michael Holliday, Chief Financial Officer | Nevada Housing Division PARTICIPANTS Sheree Bouchee, Rental Programs Administrator | Arizona Department of Housing Ruby Dhillon-Williams, Assistant Deputy Director, Housing and Community Development […]
Read More… from Best of HFAs: Finance (AC21)

Cyber threats have surged globally during the pandemic. Hear how state HFAs and their partners are developing cultures of cyber resiliency. Learn about the most common cyber threats and how to educate your staff and protect your organization from them. DISCUSSION LEADER Greg Blake, Chief Information Officer and Vice President of Administration | Idaho Housing […]
Read More… from Strengthening Your Cyber Resiliency (AC21)