Homeowner Sustainability: Educating the Mortgage Customer from Day 1 (HFAi21)
Loan servicing professionals have opportunities to share critical knowledge with borrowers during routine interactions. Learn how to use every conversation to ask questions and educate your borrowers, setting them up for success.
DISCUSSION LEADER
Ginger Fox, Mortgage Servicing Compliance Officer/Special Projects Administrator | Kentucky Housing Corporation
PARTICIPANTS
Veronica DePotty, HUD Grant Manager and Housing Education Specialist | Michigan State Housing Development Authority
Evelyn Sanchez, Operations Officer III | Connecticut Housing Finance Authority
Donna Schmidt, Managing Director | DLS Servicing Consultants, LLC
