Patricia has been with the North Carolina Housing Finance Agency since 1994 when she started her career in Finance, eventually becoming CFO. She then led strategic planning, housing policy and technology investments. From 2007 until 2017 she was the main liaison with NC DHHS and responsible for guiding NCHFA’s activities in response to the 2012 Settlement Agreement in partnership with NC Department of Health and Human Services. Currently, she leads the housing policy, business intelligence and public relations and marketing groups. This configuration has led to increased data use turned into useful information, research opportunities to better understand program impacts, and the ability to fine tune messages for specific audiences.