1. PERSONAL INFORMATION WE COLLECT
(a) Registration Information
As a member-organization actively involved in public policy and industry matters, we must be able to provide NCSHA members, policymakers, constituents and the public with information about our programs, positions, initiatives and events. Therefore, we often ask our website visitors to register with us for various purposes, including for membership, receipt of information, the purchasing of publications (ours and others), signing up for Action Alerts or other email communications and to participate in conferences and events.
The personal information we collect in these exchanges include names, mailing addresses, email addresses, phone numbers and various professional and demographic information about you or your organization.
If Users register, purchase publications or other products or services from us, we may also collect credit card information, the type of products or services ordered and the date of the order or purchase. We also will collect personal information when Users register online, log into or visit our website.
We use the information we receive to help personalize your experience at NCSHA.org, to send you legislative updates and press releases and to send you information about NCSHA programs, events and activities. We may also provide you with research materials, Congressional Record excerpts, copies of bills and enacted laws, hearing summaries and other advocacy materials or connect you with a public representative.
We generally do not collect personally identifiable information about Users on our website without their permission. However, our membership includes organizations seeking support for legislative and regulatory positions and those organizations possess personal information about their own members, users and supporters. Therefore, you should recognize that personally identifiable information that we may collect may be otherwise available to others beyond our responsibility or control.
(b) Email Addresses
We place email links on our site to allow you to contact us directly and we may otherwise collect your email address through technical means. The information that Users provide us or that we collect is used to respond directly to their questions or comments and to more efficiently operate our site. We also use these addresses in membership recruitment initiatives. All of our emails contain a link for Users to unsubscribe or modify their profile. Users may also subscribe or unsubscribe to any newsletter or email communication from NCSHA at any time.
(c) Automated Data Capture, Cookies
We also log internet protocol (IP) addresses and browser types for system administration purposes, to diagnose problems with our site and to gather broad demographic information about our Users. An IP address is associated with the access point through which a User enters the Internet. By itself, an IP address is not personally identifiable, but we may combine IP addresses with personally identifiable information. IP addresses enable us to collect information about the frequency with which Users visit our site, and enable us to track User activity and click-through behavior. Combining IP addresses with personal information enables us to personalize emails to our Users and improve the effectiveness of our communications and our Users’ online experience.
(d) Information That We Collect from Others
2. USE OF PERSONAL INFORMATION
(a) Use by NCSHA
We primarily use the personally identifiable Information collected through this site to operate our online services and to process transactions initiated hereunder, including membership applications, publication purchases, registrations for events or conferences or the dissemination of our policies and positions. We also use personally identifiable information to improve our advocacy efforts, to analyze our site usage and to improve our site and services. We may use personal information to deliver information to our Users regarding events, activities and policy matters that we believe will be of interest.
(b) Use by Our Members, Supporters and Suppliers
The NCSHA works closely with its members and constituent organizations, affiliates and other third parties. Often our Users are also members, participants or consumers of the products, services and communications of these other organizations. Our members may have access to User personal information directly from those Users which participate in both organization's activities.
You hereby waive and release the NCSHA from any and all claims or liabilities relating to or resulting from any actions or omissions of such third parties, including but not limited to their breach of their own privacy policies.
(d) Legal Disclosures
NCSHA may disclose personal information if required to do so by law, by the order of any court, by the direction of any administrator or other authority, to cooperate with law enforcement or in the good-faith belief that such action is necessary to prevent injury or property damage -- whether to you, to us, to our members or to others. We may attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when law or the order of a court or administrative authority prohibits us from doing so. As a practical matter, prior notice of the disclosure of personal information in such cases cannot be assured and should not be expected.
(e) Your Passwords
You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. You may also suffer identity theft. Therefore, if your password has been compromised for any reason, you should immediately change your password. Experts recommend that you regularly change your password, that it be at least 8 elements and include both letters and numbers and that you not leave your password on documents on or around your computer.
(f) Changes to This Policy
3. HOW WE SECURE YOUR INFORMATION
NCSHA is extremely sensitive to the security of the information gathered through this site. We utilize security measures to protect against loss, misuse or alteration of the information under our control. Our web server is located in a remote, secure environment and all databases containing personal information are encrypted. All financial transactions conducted on this site are processed by a secure server with encryption.
(a) How To Unsubscribe From Mailing Lists
All NCSHA online communication provides information on how to unsubscribe quickly and easily. Those wishing to opt out of receiving communications from NCSHA can simply contact our members services at email@example.com, via phone 202-624-7710 or via US mail at 444 North Capitol Street, NW, Suite 438, Washington, D.C. 20001.
(b) How To Correct Information You Have Provided
You may correct and/or change any of your personal information directly on www.ncsha.org, or by contacting member services at firstname.lastname@example.org or by calling 202-624-7710.
(c) How To Contact Us About Privacy
You can also reach us via U.S. mail at:
National Council of State Housing Agencies
444 North Capitol Street, NW, Suite 438
Washington, DC 20001
Last Update: December 1, 2009