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Best of HFAs: Technology (AC19)

This session highlights the innovative work of HFAs optimizing technology to meet business goals. Learn how Maryland created the first Opportunity Zone resource of its kind; Minnesota used a citizen development model to build and enhance a multifamily portal; and, Tennessee built an in-house arsenal of customized and interconnected software. Featured 2019 Awards for Program [...]

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What Happens After You Collect the Data? (AC19)

Contact management ā€• who is responsible for keeping stakeholder data up to date? Data mining ā€• how far is too far? Security ā€• where do we start?! Analysis and presentation ā€• whoā€™s our audience and what story are we telling? Effectiveness ā€• how do we measure it? Explore these and other pressing data questions during [...]

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Connecting Clients to Your Programs and Services (AC19)

HFAs and their partners share fresh approaches to connecting with clients and introducing products and services. Explore the latest marketing trends and how to adapt them to reach your customers and promote your programs. DISCUSSION LEADER Connie Helmlinger, Manager of Public Relations and Marketing | North Carolina Housing Finance Agency PARTICIPANT Eric Gedstad, Director of [...]

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Taking It Online: Digital Mortgages, Apps, and Other Innovations (AC19)

Prospective homebuyers now expect the homebuying process to be completely digital, from hunting for a house, to applying for a mortgage, through closing on the sale. Learn how HFAs are developing consumer-empowering technologies to better serve potential borrowers, building secure and successful loan payment platforms, and leveraging new digital tools and partnerships to help working [...]

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Protected: NCSHB 2019 Educational & Development Workshop (AC19)

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