Schedule subject to change.


Core Function Key

 

Sunday Sep 26

NCSHA General Membership and Board of Directors Meeting

Open to HFA executive directors only

Break
Executive Directors Forum

Open to HFA executive directors only

Monday Sep 27

SESSIONS OPEN TO ALL REGISTERED NCSHA MEMBERS

Opening Plenary Featuring Presentation of the 2021 Awards for Program Excellence

As the regulator of Fannie Mae, Freddie Mac, and the Federal Home Loan Banks, Sandra Thompson, acting director of the Federal Housing Finance Agency, shares her vision for how the conventional mortgage finance system can and must do more to expand affordable housing opportunity, especially for borrowers of color, and opportunities for HFAs to expand their work with the housing GSEs. Following Thompsonā€™s remarks, NCSHA recognizes the recipients of the 2021 Awards for Program Excellence ā€” the highest honors in state housing finance.

WELCOME
Gary Heidel, Acting Executive Director | Michigan State Housing Development Authority
Scott Spivey, Executive Director | Mississippi Home Corporation and Chair | NCSHA Board of Directors

KEYNOTE PRESENTATION
Sandra Thompson, Acting Director | Federal Housing Finance Agency
Ralph Perrey, Executive Director | Tennessee Housing Development Agency

PRESENTATION OF THE 2021 AWARDS FOR PROGRAM EXCELLENCE
Bryan Butcher, Chief Executive Officer/Executive Director | Alaska Housing Finance Corporation
Chrystal Kornegay, Executive Director | MassHousing

CLOSING REMARKS
Stockton Williams, Executive Director | National Council of State Housing Agencies

Break
CONCURRENT SESSIONS

Data, Race, Housing, and Economic Mobility (CO, DA, GO, HO, IT, LE, RE, SE)

Can big data can be used to identify opportunities to improve upward mobility? How can the success of housing programs be measured in terms of economic mobility? Is data essential to reaching diverse communities? Is it possible to determine if programs are benefiting communities equitably? How do the answers apply to your own program design and monitoring?

PARTICIPANTS
Featured: David Williams, Director of Policy Outreach, Opportunity Insights | Harvard University
Bryan Grady, Chief Research Officer | South Carolina State Housing Finance and Development Authority

Sponsored by:
HDS

Emergency Rental Assistance (CO, GO, LE, RE, SE)

State agencies administering Emergency Rental Assistance programs share notes. Hear how states are reaching landlords and tenants and working with them to obtain completed applications. Find out the latest about usage trends, funding reallocations, federal guidance, targeting to socially disadvantaged individuals and communities, and dealing with staffing, reporting, and monitoring responsibilities.

DISCUSSION LEADER
Ryan Vincent, Executive Director | Kansas Housing Resources Corporation

PARTICIPANTS
Llewellyn Anderson, Managing Director of Federal Relief Programs | Virginia Housing
Daniel Delfino, Director, Planning and Program Development | Alaska Housing Finance Corporation
Cami Freeman, Director of Innovation | Illinois Housing Development Authority
Mariana Salazar, Texas Rent Relief Director | Texas Department of Housing and Community Affairs

Sponsored by:
Yardi

Updates from Federal Single-Family Mortgage Insurance Partners (GO, HO, LE, SE)

Single-family mortgage insurance program officials discuss the Biden Administrationā€™s plans to expand homeownership opportunities. Learn the latest on the Federal Housing Administrationā€™s down payment assistance polices and FHAā€™s and USDAā€™s COVID-19 loss-mitigation efforts. Fannie Mae and Freddie Mac officialsā€™ brief attendees on their firmsā€™ partnerships with HFAs and latest efforts to support affordable single-family lending.

DISCUSSION LEADER
Carol Wilson, Director of Single-Family Programs | Wyoming Community Development Authority

PARTICIPANTS
Michelle Corridon
, Director | U.S. Department of Agriculture
Julienne Joseph, Deputy Assistant Secretary for Single Family Housing, Federal Housing Administration | U.S. Department of Housing and Urban Development
Brian Montgomery, Chairman and Co-founder | Gate House Strategies LLC
Erin Quinn, Director, Affordable Lending – HFA Engagement | Freddie Mac

Break
CONCURRENT SESSIONS

Capital and Housing Markets Updates (FI, GO)

COVID-19 has had a profound impact on the U.S. economy at both the national and local levels. Leading authorities discuss how the bond, capital, and housing markets have been impacted in 2021 and what to expect in 2022.

DISCUSSION LEADER
Hazim Taib, Chief Financial Officer | Connecticut Housing Finance Authority

PARTICIPANTS
Ansel Caine, Vice President | Caine Mitter & Associates Incorporated
Robert Foggio, Senior Vice President | Jefferies LLC.
Ferdinand Perrault, Vice President/Senior Credit Officer | Moodyā€™s Investors Service
Elizabeth Vernon, Vice President, Capital Markets | Lakeview Loan Servicing, LLC

Sponsored by:
Hilltop Securities Inc., a Hilltop Holdings Company

Housing Credit Hot Topics (LE, RE, RU)

Discuss pressing Housing Credit program challenges, including implementing the minimum 4 percent Credit rate in tax-exempt bond developments, structuring and monitoring Average Income Test deals, and managing construction cost increases, as well as state agency plans to resume compliance inspections. Get breaking news on potential legislative and regulatory changes to the Housing Credit.

DISCUSSION LEADER
Christine Moran, Managing Director, Multifamily Finance Department | Illinois Housing Development Authority

PARTICIPANTS
Kyle Bach, Chief Executive Officer | The Annex Group
Jeffrey Promnitz, Chief Executive Officer | Zeffert & Associates, Inc.
Jennifer Schwartz, Director of Tax and Housing Advocacy | National Council of State Housing Agencies
Michael Witt, Vice President, Asset Management | Cinnaire

Implementing the Homeowner Assistance Fund (CO, HO, HR, IT, LE, MI)

HFAs and their partners running the Homeowner Assistance Fund and other mortgage assistance programs share their experiences, diving deep into the challenges and opportunities theyā€™ve navigated with staffing up, program design and execution, marketing and outreach, and working with servicers, counseling agencies, and others. A robust open discussion follows the presentations.

DISCUSSION LEADER
Tom Walker, Housing Preservation Development Manager | Ohio Housing Finance Agency

PARTICIPANTS
Sarah Clausius-Parks, Senior Programs Manager | Rhode Island Housing
Mary Townley, Director of Homeownership | Michigan State Housing Development Authority
Rebecca Velarde, Senior Director of Policy and Planning | New Mexico Mortgage Finance Authority

Sponsored by:
ProLink Solutions

Planning for the Worst: Cybersecurity Breach Recovery (GO, IT, LE)

You ā€” or the vendor youā€™ve trusted with your clientsā€™ personally identifiable information ā€” have been breached. How should you respond based on best practices, the law, and your organizationā€™s values? During this session, find out what you need to know to be prepared for and recover from a security breach.

DISCUSSION LEADER
Scot Berkey, Chief Information Officer | Illinois Housing Development Authority

PARTICIPANTS
Laszlo Gonc, Founder, CEO | Next Era Transformation Group
Todd Kinney
, Partner | Kutak Rock LLP
Nicole Moriarty, Partner | Kutak Rock LLP

Break
CONCURRENT SESSIONS

Best of HFAs: Internal Operations (GO, HR, IT, LE, MI, RE)

HFAs share how they transformed employeesā€™ remote workspaces and created hybrid work models, trained legal staff in house, and developed an internal call center to help small property owners and their tenants apply for emergency rental assistance.

DISCUSSION LEADER
Phaedra Stoger, Operations Associate/Membership | National Council of State Housing Agencies

PARTICIPANTS
Myra Carmona, Vice President of Talent and Culture | MassHousing
Neha Patadia, Manager of IT Applications | New Jersey Housing and Mortgage Finance Agency
Clarence Stone, Director, Legal Affairs | Michigan State Housing Development Authority

Influencing the Narrative on Emergency Housing Assistance (CO, HO, RE)

One way to influence coverage of housing issues is to invite the media into the conversation. Hear how agencies are applying best practices learned after natural and other disasters to educate the press about emergency housing assistance programs ā€” converting members of the media into valuable partners in the HFAā€™s outreach to renters, homeowners, and landlords in need of relief.

DISCUSSION LEADER
Yolanda McCutchen, Director of Public Relations | District of Columbia Housing Finance Agency

PARTICIPANTS
Stacy Barnes, Director, Governmental Relations and Public Affairs | Alaska Housing Finance Corporation
Amy Lee,Ā  Director, Communications | Illinois Housing Development Authority
Lisa Ryan, Communications Director | New Jersey Department of Community Affairs
Emily Sharp, Communications Director | Kansas Housing Resources Corporation

Sponsored by:
Tetra Education Sponsor

Single-Family Financing Discussion (FI, GO, HO)

HFAs, financial advisors, and bankers discuss how they navigated the last unprecedented 18 months to continue accessing capital for affordable homeownership programs.Ā What have we learned from the market during the pandemic and how can those lessons be applied moving forward?

DISCUSSION LEADER
Melanie Weathers, Senior Financial Administrator | Florida Housing Finance Corporation

PARTICIPANTS
Lynn Alley, Senior Manager | Fannie Mae
Gregory Borys
, Vice President | Morgan Stanley
Mina Choo, Managing Director | RBC Capital Markets
Jordan Laird, Director, Finance | Pennsylvania Housing Finance Agency

Sponsored by:
Raymond James

Tuesday Sep 28

SESSIONS OPEN TO ALL REGISTERED NCSHA MEMBERS

CONCURRENT SESSIONS

Delivering HFA Services Across the Digital Divide (CO, DA, GO, HO, IT, MI, RE, SN)

How do state HFAs communicate and deliver services and programs to populations who have little or no access to computers, smart phones, or the internet? Who are HFAs partnering with to find solutions? Which solutions are most effective? Get the answers to these questions and more from state HFAs successfully breaching the divide.

DISCUSSION LEADER
Monique Gibbs, Policy Innovation Associate | MassHousing

PARTICIPANTS
Rodrigo Carrillo, Director, Strategic Response | Illinois Housing Development Authority
Richard Livingstone, Deputy Chief of Staff and Communications Director | District of Columbia Department of Housing and Community Development
Seema Malani, Manager 1, Multifamily Housing Department | Connecticut Housing Finance Authority
Carol Ventura, Chief Executive Officer and Executive Director | Rhode Island Housing

Sponsored by:
HDS

Expanding HFA ā€“ Mortgage Lender Partnerships through H-FAST (FI, GO, HO, LE, MI)

Leading members of NCSHA and the Mortgage Bankers Association are collaborating through H-FAST to deliver breakthrough solutions to help more lower-income families become homeowners.Ā Learn whatā€™s been accomplished and whatā€™s ahead in making state HFA single-family mortgage programs more attractive to lenders of all sizes.

DISCUSSION LEADER
Susan Semba, Executive Vice President, Homeownership Lending | Idaho Housing and Finance Authority

PARTICIPANTS
James Coreno, Senior Vice President, HFA Lending | U.S. Bank Home Mortgage, HFA Division
Eileen Fitzgerald, Head of Housing Affordability Philanthropy | Wells Fargo Securities
Erin Quinn, Director, HFA Engagement | Freddie Mac
Dottie Sheppick, Founder | Specialty Mortgage Product Solutions, LLC

Sponsored by:
US Bank

Onboarding, Training, and Succeeding in a Virtual World (GO, HR, MI)

While much of the world returns to pre-pandemic life, the remote office is not going away. During this session, discuss the in-person best practices we used to rely on and how to adapt them to a virtual world, positioning your organization to attract, recruit, and retain the best talent available.

PARTICIPANT
Tracy McMillan, CEO & Managing Partner | Broadview Talent Partners

Break
CONCURRENT SESSIONS

A Multifamily Financing Conversation (FI, RE)

Learn how COVID-19 impacted the ability of issuers to raise needed funds in the bond markets to combat the shortage of affordable rental units in their states.Ā Discuss lessons learned, new solutions, and strategies for improving program resilience.

DISCUSSION LEADER
Sergei Kuzmenchuk, Chief Financial Officer | Maryland Department of Housing and Community Development

PARTICIPANTS
Anne Berman, Director of Real Estate Development | Rhode Island Housing
Gloria Boyd, Vice President | J.P. Morgan
Ethan Handelman, Deputy Assistant Secretary, Office of Multifamily Housing Programs | U.S. Department of Housing and Urban Development
Patrice Mitchell, Vice President | Wells Fargo Securities

Sponsored by:
CSG Advisors

Data Visualization Tricks and Tips: Dashboards in Action (CO, DA, IT)

Data dashboards have become the gold-standard method for program transparency. Industry experts provide quick tricks and tips you can use to set up or improve your dashboards for program design, reporting, and decision-making. Learn how dashboards can serve multiple essential functions, including highlighting program success in Emergency Rental Assistance and Homeowner Assistance Fund programs, communicating with stakeholders, and tracking equity efforts.

DISCUSSION LEADER
Sawazi Carr, Policy Planner II | Louisiana Housing Corporation

PARTICIPANTS
Megan Bolton, Assistant Director of Research and Analysis | Oregon Housing and Community Services
Elise Cordle Kennedy
, Senior Research Analyst | Oregon Housing and Community Services
Amanda Westland, Lead Solution Engineer | Tableau Software

Solutions for Increasing the Supply of Single-Family Housing (HO)

An increasing shortage of affordable, entry-level, single-family homes is one of the biggest issues impacting the housing market today. Explore how HFAs have tackled this challenge head-on in their states by supporting modular home construction, enhancing their home improvement loan products, and expanding partnership opportunities with Habitat for Humanity and other home builders.

DISCUSSION LEADER
Jon Rogers, Senior Division Manager – Single Family Lending | West Virginia Housing Development Fund

PARTICIPANTS
Ann Grambau, Mod Team Manager | Michigan State Housing Development Authority
Kim Stuart, Manager, Home Mortgage Programs | Minnesota Housing
Chris Thompson, Director of Strategic Housing | Virginia Housing
Tonya Young, State Administrative Manager/Neighborhood Enhancement Team Manager | Michigan State Housing Development Authority

Sponsored by:
https://www.ncsha.org/wp-content/uploads/2018/08/Essent-logo.png

Using New Funding Streams to Develop Permanent Supportive Housing (FI, RE, SN)

Get up to speed on new policy initiatives and exemplary examples of how to develop permanent supportive housing for vulnerable populations with the new funding sources. Learn how to combine traditional sources, such as the Housing Credit and the Housing Trust Fund, with new funding streams, including American Rescue Plan Act HOME funds. Supportive housing pros share case studies of hotel conversions and other innovative developments.

DISCUSSION LEADER
Margaret Salazar, Executive Director | Oregon Housing and Community Services and Vice Chair | NCSHA Board of Directors

PARTICIPANTS
Mercedes Brown, Director, Michigan CSH | CSH
Dave Foster, Director, Real Estate Development | Community Solutions
Ginny Sardone, Director, Office of Affordable Housing Programs | U.S. Department of Housing and Urban Development
Mary Tingerthal, President | Tingerthal Group, LLC

Break
CONCURRENT SESSIONS

Advancing Diversity, Equity, and Inclusion (HR, GO, SE)

How do you build systems of diversity, equity, and inclusion in an organization? In this session, ā€œdeconstructā€ complex terms, discuss how to incorporate inclusivity into strategies, get advice on facilitating important internal conversations. Hear a case study illustrating one HFAā€™s commitment to and progress toward becoming a more equitable organization.

PARTICIPANTS
Debbie Herrera, Director, Human Resources | Colorado Housing and Finance Authority
Dwinita Mosby Tyler, Chief Catalyst and Founder | The Equity Project

Evolving Bond Disclosures (FI, LE)

Investor demand for information about housing bonds is continuously changing. Learn how housing finance agencies are responding and increasing investorsā€™ interest in climate risk and other environmental, social, and governance concerns in their bond issues.

DISCUSSION LEADER
Tim Hsu, Interim Director of Financing | California Housing Finance Agency

PARTICIPANTS
Mikiyon Alexander, Senior Director and Sector Head, U.S. Public Finance Housing | Fitch Ratings
Cindy Harris, Chief Financial Officer | Iowa Finance Authority
Steven Likes, Partner | Kutak Rock LLP
Howard Zucker, Partner | Hawkins Delafield & Wood LLP

Finding Your Audience: Engaging Effectively on Digital Media (CO, LE, HR)

Gain helpful tips, tricks and examples for targeting, engaging, and fostering audiences on popular digital platforms. Learn what to do ā€” and more importantly, what not to do ā€” when communicating online with your target audiences.

PARTICIPANTS
Lisa Ardia, Senior Web Marketing Manager | Rinck Advertising
Sarah Bird, Content Director | Rinck Advertising
Kathleen de Silva, Senior Account Planner/Executive Leader | Rinck Advertising
Kristy Phinney, Senior Director of Client Strategy | Rinck Advertising

Proactive Preservation (DA, FI, LE, RE, RU)

Preservation experts discuss the challenges to maintaining the affordability of multifamily developments in the Housing Credit, HUD, and USDA portfolios and the naturally occurring affordable housing stock. Practitioners address programmatic, legal, and financial strategies for recapitalizing and preserving at-risk properties.

DISCUSSION LEADER
Lisa Vatske, Director, Multifamily Housing and Community Facilities | Washington State Housing Finance Commission

PARTICIPANTS
David Davenport, Managing Partner | BC Davenport, LLC
Stacy Esbrook, Affordable Housing Program Director | Enterprise Community Partners, Inc.
Daniel Rogers, Director, Production and Preservation | U.S. Department of Agriculture
Michael Witt, Vice President, Asset Management | Cinnaire

Break
CONCURRENT SESSIONS

Designing with Equity and Justice at the Center (CO, HR, IT, SE)

An expert panel discusses why program staff, especially those charged with outreach via technology, need to be thinking about access across communities from the start ā€“ long before the first line of code is written or a vendor partner is selected. Learn why diversity at the design level and community collaboration matter for program success and equitable outcomes.

DISCUSSION LEADER
David Chien, Director of Information Technology | Vermont Housing Finance Agency

PARTICIPANTS
Darrell Booker, Corporate Affairs Specialist | Microsoft Philanthropies
John Patterson, Director of Planning, Research, and Evaluation | Minnesota Housing
Betsy Ramaccia, Design Research Lead | Greater Good Studio
Brittany Rice, Director of Equity and Inclusion | Minnesota Housing

Mortgage Servicing and Loss Mitigation in a Changing Landscape (HO)

2020 was the year mortgage originations broke records. 2021 is the year servicers have to manage those larger portfolios while adjusting to numerous regulatory changes and helping borrowers impacted by COVID-19 avoid foreclosure. HFA staff and outside experts share how they are balancing these cross-cutting obligations and working with homeowners, lenders, and their statesā€™ Homeowner Assistance Fund programs to keep families in their homes.

DISCUSSION LEADER
Heather Johnson, Senior Advisor, Single-Family Loan Servicing | Tennessee Housing Development Agency

PARTICIPANTS
Chuck Kracht, Director of Loan Servicing | Idaho Housing and Finance Authority
Donna Schmidt, Managing Director | DLS Servicing Consultants, LLC

The Opportunities and Perils of Artificial Intelligence in Housing (DA, HO, IT, LE, SE)

Automated analysis and artificial intelligence can unlock extraordinary insights and enable innovation ā€” but they also can lead inadvertently to racially biased conclusions. Experts discuss how to identify and avoid bias in automated valuation models and offer advice and tools to improve the data you gather and algorithms you use.

DISCUSSION LEADER
Dhathri Chunduru, Director of Research and Planning | Tennessee Housing Development Agency

PARTICIPANTS
Eric Ewing, Managing Director, Artificial Intelligence and Data Center of Excellence | U.S. General Services Administration
Michael Neal
, Senior Research Associate | Urban Institute
Brian Stucky, Team Lead, Responsible AI/Rocket Technology Data Intelligence | Quicken/Rocket Mortgage

Using Social Impact Bonds for Affordable Housing (FI, GO, HO, LE, RE, SH, SN)

How are HFAs and other organizations using social impact bonds to finance affordable single-family and multifamily developments? Explore the rationale for social impact bonds, lessons from taxable and tax-exempt executions, pricing impacts, and the rating agency perspective on this emerging sector.

DISCUSSION LEADER
Tonya Curry, Deputy Commissioner for Housing | Georgia Department of Community Affairs/Georgia Housing and Finance Authority

PARTICIPANTS
Misty Dalke, Vice President | Raymond James
Aulii Limtiaco, Director, Lead Analyst | S&P Global Ratings
Ishdeep Singh, Sr. Managing Director, Co-Head of HFA TBA | Hilltop Securities Inc.
Susan Wu, Assistant Vice President | Citigroup Global Markets Inc.

Sponsored by:
S&P Global Friend of Housing

Wednesday Sep 29

SESSIONS OPEN TO ALL REGISTERED NCSHA MEMBERS

CONCURRENT SESSIONS

Housing Persons with Disabilities (RE, SN)

Learn how states are using HUD Section 811 funds and other resources to provide rental assistance for person with disabilities. Discuss how to finance new developments and set policies that ensure a percentage of new rental developments serve persons with disabilities, as well as how to coordinate housing and supportive services funding and work with federal agencies, other state agencies, nonprofits, developers, and residents.

DISCUSSION LEADER
Lakeysha Vaughn, Deputy Director, Special Population Programs | Maryland Department of Housing and Community Development

PARTICIPANTS
Angela Davis, Housing Finance Specialist III, 811 Program Administrator | Louisiana Housing Corporation
Carl Dudeck, Director, Housing Management | Pennsylvania Housing Finance Agency
Megan Spitz, Assistant Director of Policy and Research | Illinois Housing Development Authority
Liz Stewart, Senior Associate | Technical Assistance Collaborative, Inc.

Technology Round Robin (IT)

Inspired by the PechaKucha storytelling method (Google it), five HFAs share their best technology innovations in under 10 minutes. Attend and be inspired!

DISCUSSION LEADER
Stephanie Romanoff, Senior Digital Content Associate | National Council of State Housing Agencies

PARTICIPANTS
Thomas Haffey, Secondary Marketing Manager | Colorado Housing and Finance Authority
David Kuehn, Manager of Software Development | North Carolina Housing Finance Agency
Christopher Larson, Application Development Manager | Minnesota Housing
Suresh Menon, Director, Information Technology | Connecticut Housing Finance Authority

Break
CONCURRENT SESSIONS

Best of HFAs: Finance (FI, GO, MI)

HFA finance executives discuss how they are developing new strategies to further their agenciesā€™ goals to reach more homeowners and renters in their states.

DISCUSSION LEADER
Michael Holliday, Chief Financial Officer | Nevada Housing Division

PARTICIPANTS
Sheree Bouchee, Rental Programs Administrator | Arizona Department of Housing
Ruby Dhillon-Williams, Assistant Deputy Director, Housing and Community Development | Arizona Department of Housing
Jesse Greenlee, Emerging Business Program Manager | Wisconsin Housing and Economic Development Authority

Best of HFAs: Special Needs Housing (GO, SN)

Discuss notable HFA efforts to combat homelessness and finance supportive housing for persons with special needs.

DISCUSSION LEADER
Donna Spencer, Director of Multifamily/ Supportive Housing and Lending | New Jersey Housing and Mortgage Finance Agency

PARTICIPANTS
Vicki Farden, Policy Specialist Multifamily Division | Minnesota Housing
Steven McDermott, Strategic Planning and Outreach Coordinator | MaineHousing
Ben Mokry | Mississippi Home Corporation
Lael Robertson, Policy Attorney | Minnesota Housing
Bradley Sweazy, Interim Executive Director | Louisiana Housing Corporation

Optimizing SitingĀ for Equitable DevelopmentĀ (DA, GO, LE, RE, SE, SH)

Discuss the issues developers and state HFAs are facing as they navigate siting of rental developments in light of HUDā€™s new Affirmatively Furthering Fair Housing rule, growing focus on racial equity, new approaches to defining areas of opportunity, and heightened awareness of disaster risk and climate change impact.

DISCUSSION LEADER
Sean Thomas, Senior Advisor for Housing Policy & Programs | Ohio Housing Finance Agency

PARTICIPANTS
Laura Abernathy, Senior Director of State and Local Policy | National Housing Trust
Jarrod Elwell, Senior Director of Strategy and Implementation | Enterprise Community Partners, Inc.
William Lynch, Assistant General Counsel for Fair Housing Compliance | U.S. Department of Housing and Urban Development
Mark Shelburne, Housing Policy Consultant | Novogradac & Company LLP

Strengthening Your Cyber Resiliency (HR, IT, MI)

Cyber threats have surged globally during the pandemic. Hear how state HFAs and their partners are developing cultures of cyber resiliency. Learn about the most common cyber threats and how to educate your staff and protect your organization from them.

DISCUSSION LEADER
Greg Blake, Chief Information Officer and Vice President of Administration | Idaho Housing and Finance Authority

PARTICIPANTS
Kelly Becker, Director, Information Technology | Colorado Housing and Finance Authority
Ashish Kumar,Ā  Chief Information Officer | California Housing Finance Agency
Tim Lauster, Special Agent | Federal Bureau of Investigation
Ezri Rain Terbush,Ā  Information Security Officer | Colorado Housing and Finance Authority

Break
CONCURRENT SESSIONS

Best of HFAs: Communications (CO, GO)

In 2020, state HFAs and their partners learned new lessons about meeting audiences ā€œwhere they areā€ ā€” including working or learning remotely. During this session, hear how HFAs adapted their communications tactics, including events, to engage safely with more stakeholders in the first year of the pandemic ā€” and learn which practices they will continue.

DISCUSSION LEADER
Josh Nguyen, Communications Specialist | Minnesota Housing

PARTICIPANTS
Kyla Goldsmith-Ray, Director of Communications | Virginia Housing
Connie Helmlinger
, Manager of Public Relations, Marketing and Internal Communications | North Carolina Housing Finance Agency
Jill Mazullo, Director, Communications | Minnesota Housing

Best of HFAs: Human Resources (GO, HR, MI)

HFAs share how theyā€™ve innovated to engage employees working from home, boost staff morale, implement a student loan debt program designed to improve employeesā€™ financial well being, and make their agency cultures more diverse.

DISCUSSION LEADER
Phaedra Stoger, Operations Associate/Membership | National Council of State Housing Agencies

PARTICIPANTS
Myra Carmona, Vice President of Talent and Culture | MassHousing
Heather Hart
, Human Resources Director | District of Columbia Housing Finance Agency
Jordan Murphy, Human Resources Manager | South Carolina State Housing Finance and Development Authority
John Vogt, Marketing Project Coordinator | Wisconsin Housing and Economic Development Authority

Furthering Equity in Homeownership (CO, GO, HO, SE)

Explore the steps HFAs have taken to elevate their lending programs, marketing, data collection, and underwriting to better serve communities of color and other underserved home buyers. Hear how one HFA effectively targeted its resources to increase affordable homeownership opportunities in a struggling community and the resulting positive neighborhood-wide impact.

DISCUSSION LEADER
Jan Miyagishima, Director, Mortgage Operations | Alaska Housing Finance Corporation

PARTICIPANTS
Darrelle Forde, Vice President, Single-Family | New York State Homes and Community Renewal
Megan Goss, Senior Marketing and Communications Specialist | Colorado Housing and Finance Authority
Farshad Maltes, Director, WHEDA Lab | Wisconsin Housing and Economic Development Authority

Break
Closing Plenary: 50 Years of HFA Collaboration and Impact

NCSHA marks 50 years of HFA collaboration and collective impact with an overview of some of that history and a special video featuring reflections from longtime affordable housing leaders who were key players in it. Then hear from some of the HFA executive directors who are shaping the future of affordable housing finance, addressing racial equity and natural disasters, tapping new sources of capital, and developing innovative partnerships in new sectors.

OPENING REMARKS
Stockton Williams, Executive Director | National Council of State Housing Agencies

DISCUSSION LEADER
Kristin Faust, Executive Director | Illinois Housing Development Authority

PARTICIPANTS
JoaquĆ­n Altoro, Chief Executive Officer/Executive Director | Wisconsin Housing and Economic Development Authority
Scott Farmer, Executive Director | North Carolina Housing Finance Agency
Nandini Natarajan, Chief Executive Officer/Executive Director | Connecticut Housing Finance Authority
Melanie Walter, Executive Director | New Jersey Housing and Mortgage Finance Agency
Cris White, Executive Director and Chief Executive Officer | Colorado Housing and Finance Authority