The Servicing Director has overall responsibility for directing the operations and staff of State Home Mortgage (SHM), a d/b/a of the Georgia Housing and Finance Authority (GHFA). The Servicing Director will manage all phases of loan servicing including escrow administration, bankruptcy, investor accounting, default management, FHA loss mitigation, claim filing, customer service and system administration. The Director is also responsible for ensuring SHM complies with all servicing regulations for FHA, VA, Fannie Mae, and Rural Development loans. The position reports directly to the Chief Financial Officer.
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