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Policy and Process Specialist

Published on July 31, 2020
Organization: Illinois Housing Development Authority


Illinois Housing Development Authority (IHDA), one of the Nation’s preeminent Housing Finance Agencies and one of the State’s ten largest financial institutions, is currently seeking a Policy and Process Specialist to build upon their 50+ year leadership in housing finance.

This position is housed within the Asset Management department, which monitors long-term physical, financial, operational, and administrative compliance for IHDA-assisted developments.  It reports to the Senior Advisor and does not supervise any positions. 


  • Works to streamline core functions and improve internal and external client experience through continual process improvement.
  • Conducts research on regulatory requirements, industry standards, and best practices and disseminates findings/recommendations.
  • Develops new and revised policies and procedures for internal and external audiences to reflect clear, consistent, timely, and compliant processes.
  • Develops new and revised training for internal and external audiences to reflect clear, consistent, timely, and compliant processes
  • Ensures consistency between written policies and procedures and training during both development and implementation.


  • Education: Bachelor’s degree required. Master’s degree preferred. Experience may be substituted for education at the discretion of the Asset Management department.
  • Experience: At least 5 years’ progressively responsible experience with Federally-financed affordable multifamily rental housing required. While this position will interact with other subject matter experts in the department who will provide feedback on deliverables, this role requires a high level of existing subject matter expertise that will be deployed in the direct, initial development and implementation of policies, procedures, and training.
  • Thorough knowledge of the following funding sources/programs desired: LIHTC, HOME, Section 8, Risk Share, Tax Exempt Bonds, and Illinois Affordable Housing Trust Fund.
  • Proficiency in Microsoft Office Suite required. Strong capacity to develop narrative and visual documents and document elements that are clear, appropriately concise, and modern required
  • Valid Driver’s License: Required.
  • Access to Personal Vehicle: Not required. May occasionally use an IHDA vehicle for training travel.

Excellent benefits package, including 401 (k); immediate vesting.

To apply, submit resume and to: