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Manager, Low Income Housing Tax Credit (LIHTC) Program

Published on September 11, 2020
Organization: Colorado Housing and Finance Authority


Colorado Housing and Finance Authority

Division/Department: Community Development
Classification: Exempt

Nature of Position
In Colorado, the Colorado Housing and Finance Authority (CHFA) is the designated allocating agency for the Federal Low-Income Housing Tax Credit program and the State of Colorado Affordable Housing Tax Credit.  The person in this position is responsible for the day-to-day administration of the Tax Credit Allocation Program, including the supervision of CHFA’s LIHTC Program Staff. This position reports to the Director of Community Development.

Essential Functions

Program Administration

  • Oversight responsibility for the day-to-day administration of the LIHTC and State Tax Credit programs
  • Review policies, processes, and procedures of the Tax Credit program on an ongoing basis and make necessary changes to ensure program effectiveness, and regulatory compliance
  • Lead the process of updating the Qualified Allocation Plan on an annual basis, including gathering information, receiving and considering input from the public through online surveys, public hearings and other means, then presenting the Plan to CHFA’s Board of Directors and the Governor for approval
  • Serve as the lead in working with the Tax Credit Advisory Group to ensure CHFA engagement with key stakeholders as well as identifying new members of the group
  • Serve as key contact with state and local governments to ensure understanding of housing priorities, needs, and alignment of resources
  • Ensure the quality of Tax Credit Committee and Board Memos from Tax Credit staff
  • Serve as an educational resource to the development community on affordable housing issues, including speaking at public forums, and making formal and informal presentations
  • Staying current on industry changes and regulatory requirements impacting affordable housing development and the Tax Credit program
  • Communicating regularly with affected internal Divisions (Asset Management, Legal, and Community Development lending, etc.)
  • Maintain contact with national trade organizations and other state housing finance agencies to ensure CHFA remains current with national policy issues
  • Report necessary Tax Credit program status updates to staff and the Executive Board
  • Participate and contribute in all activities and/or projects that directly support CHFA in fulfilling its mission and achieving its vision through dedication to the community in which CHFA serves, demonstrating operational excellence, and fiscal responsibility


  • Ability to perform financial analysis and underwriting of Tax Credit projects
  • Oversight of the Tax Credit database and software program
  • Ensure compliance with the IRS Tax Code requirements (Section 42) of the Tax Credit program, including QAP threshold requirements and selection criteria


  • Supervise the daily activities of the Tax Credit staff
  • Establish and monitor the department expense budget, assess staff workloads, schedule and monitor workload and site visits
  • Establish development opportunities for staff and ensure appropriate and relevant training
  • Succession planning and growth opportunities for staff

Public Contact

  • Provide technical assistance and capacity building to applicants and affordable housing stakeholders
  • Participate in training opportunities, educational forums, affordable housing, and Tax Credit presentations
  • Oversee Tax Credit Advisory Committee meetings and participate in all public meetings and hearings
  • Coordinate with relevant state, local and federal agencies affected by the Tax Credit program
  • Participate and contribute in all activities and/or projects that directly support CHFA in fulfilling its mission and achieving its vision through dedication to the community in which CHFA serves, operational excellence, and fiscal responsibility
  • This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform
  • Solid understanding of laws and regulations to ensure proper compliance and oversight on business processes
  • Other duties as assigned


  • Facilitate collaboration within Division and throughout CHFA to achieve business strategies and financial goals
  • Work with staff to develop and monitor individual and departmental goals providing effective and regular feedback and guidance on a regular basis
  • Practice effective conflict resolution techniques to foster a positive and productive working environment
  • Ensure team members are aware of growth opportunities and facilitates their schedules to allow them to pursue professional development and growth
  • Model and encourages open and effective communication
  • Responsible for ensuring strong customer focus and communication with all CHFA internal and external customers
  • Work closely with the leadership team to achieve divisional and organizational goals
  • Provide effective leadership, direction and support staff to ensure that goals and objectives are met
  • Provide timely and effective feedback to employees on their job performance

Operational Leadership and Oversight:

  • Assist the Director in developing the department’s annual budget, goals, and key priorities and all accompanying reports
  • Respond to all internal, external Audit or Compliance Department findings in a timely and comprehensive manner
  • Make independent decisions related to internal process requirements
  • Function as a leader in a team environment

Knowledge, Skills and Ability       

Must possess:

  • Ability to work effectively with a diverse customer base comprised of key stakeholders
  • Strong working knowledge and understanding of affordable housing issues, multi-family real estate finance, development principles, financial feasibility, and market analysis
  • Strong management skill set, including strong interpersonal and communication skills (both oral and written)
  • Effective leadership skills in developing, training and supervising employees
  • Ability to demonstrate and promote a high level of commitment among staff to customer service
  • Must demonstrate a strong knowledge of the Low Income Housing Tax Credit Program
  • Detail oriented, with strong organizational skills and ability to multi-task
  • Good public speaking and presentation skills
  • Knowledge of Microsoft Office applications and ability to work with computer spreadsheet software
  • Abilities that reflect our values:
    • Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes
    • Ability to work towards inclusion in all activities, and decisions through the solicitation and appreciation of diverse perspective
    • Ability to exercise personal accountability in all activities and decisions
    • Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary
    • Ability to operate with a sense of integrity
    • Ability to have fun with a demonstrated sense of humor
    • Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds


  • Undergraduate degree in Finance or Business preferred
  • Five (5) years’ experience, including three (3) years supervisory, in the affordable housing industry required with a background focusing on multi-family real estate development, housing tax credits, state and federal affordable housing resources, lending, tax credit investment and/or syndication
  • Equivalent background and experience will be considered as appropriate

Equipment Used

  • Telephone; personal computer; computer hardware equipment, calculator; photocopy and fax machine, vehicle.

Physical Environment
The incumbent in this position will perform the essential functions of the position primarily in an office environment, which requires sitting at a desk for most of the day.  Ability to use computers and other typical office equipment devices with or without assisting devices.  Ability to speak, hear, use telephones and move around, with or without assisting devices.  Some travel required.

Validation Statement
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.

With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority assesses qualified individuals without regard to their race, color, religion, sex, (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation, or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1.800.877.2432, CHFA 1981 Blake street, Denver co 80202, available weekdays 8:00 a.m. to 5:00 p.m.

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