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Director of Communications

Published on June 23, 2020
Organization: Tennessee Housing Development Agency

 

Tennessee Housing Development Agency

APPLICATION DEADLINE IS TUESDAY, AUGUST 4, 2020 AT 11:59PM

Division: Communications
Reports to: Chief of Staff
Location: Nashville, TN
Full-time/Part-time: Full-time
Salary Grade: 122
Monthly Salary Range Minimum: $7,770
FLSA Classification: Exempt (03)

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY: Oversees the Communications division; in conjunction with Executive staff develops messaging for the organization to support THDA’s business and program objectives; coordinates written and electronic external communication to a variety of audiences including media, program participants, business partners and the general public; coordinates communication to internal staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.

  • Directly supervises staff; interviews, makes hiring recommendations, and trains employees; makes assignments and monitors work; develops employee skills and encourages growth and development; reviews and evaluates employee performance; addresses workplace issues and provides guidance, coaching, and disciplinary measures for staff; addresses personnel issues in conjunction with appropriate leadership and the Human Resources division.
  • Organizes and oversees the Communications Division, assuring effective and efficient work flow.
  • Develops and implements messaging for the organization across multiple media outlets.
  • Puts communications vehicles in place to create momentum and awareness as well as to test the effectiveness of communications activities.
  • Oversees and manages market branding for THDA.
  • Manages the development and maintenance of all print and electronic materials including, but not limited to, newsletters, brochures, and programmatic information.
  • Oversees style, layout, and content of organization’s external website, intranet, newsletters, advertising, program materials and other publications, news releases, social media, etc.
  • Works closely with other agency staff, coordinating the organization’s marketing efforts to educate potential program administrators and program beneficiaries, and to expand the use of THDA programs.
  • Generates media opportunities to publicize THDA business and activities.

MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

  • Bachelor’s degree in communications, public relations, English or related field.
  • Three years of management experience, including direct supervisory experience.
  • Three years of experience in public affairs, public relations, media, marketing or other directly related areas.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies:

  • Ability to effectively manage staff; ability to plan, schedule, and evaluate the work of others; delegate work assignments; set expectations.
  • Superior communication skills, both written and verbal, to effectively address all levels within and outside of the organization.
  • Communicates effectively and regularly with staff, including staff in planning, decision-making, and process improvement; makes self available to staff.
  • Ability to provide strong vision and leadership.
  • Demonstrates the ability to build and maintain positive relationships with the organization’s board members, Executive Team, Leadership Team, constituents, partners, staff and the general public.
  • Knowledge of philosophy and goals of the organization.
  • Knowledge of public and commercial financing and current trends in housing or the ability to quickly become knowledgeable in these areas.
  • Ability to effectively interpret relevant laws, agency policies, rules and regulations.
  • Ability to express ideas clearly, concisely, and convincingly; to address an audience effectively.
  • Ability to think creatively and work independently.
  • Maintains credibility through sincerity, honesty, and discretion.
  • Strong organizational skills.
  • Prioritizes and plans work activities effectively; uses time efficiently; consistently meets deadlines.
  • Maintains a high level of confidentiality.
  • Documents regularly, thoroughly, accurately, and completely.
  • Ability to effectively manage complex projects while working under pressure to meet deadlines.
  • Detail oriented, logical, and methodical approach to problem solving.
  • Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands:
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

  • Current, valid driver’s license from domicile state and the ability to drive.
  • Occasional in-state and out-of-state travel, including overnight travel.
  • While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
  • The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

EQUAL OPPORTUNITY/EQUAL ACCESS/AFFIRMATIVE ACTION EMPLOYER

APPLICATION MUST BE COMPLETE AND RESUME ATTACHED FOR CONSIDERATION

PLEASE VISIT OUR WEBSITE AT WWW.THDA.ORG AND FOLLOW THE ONLINE APPLICATION INSTRUCTIONS